data protection

Name and contact details of the responsible person according to Art 4 Z 7 DSGVO

ayoka GmbH
Exchange gases 7/11
1010 Vienna


Personal data and their processing

Personal data is any information relating to an identified or identifiable natural person (e.g. name or contact details).

Processing means any operation related to such data (e.g. collection, storage, alteration, retrieval, use, disclosure, erasure or destruction).

Security and protection of your personal data

The protection of your personal data is of particular concern to us. We take appropriate technical and organizational measures to ensure an adequate level of protection and process your data exclusively on the basis of the statutory provisions. These are for example. the General Data Protection Regulation (GDPR) or the Telecommunications Act (TKG 2003). With this privacy policy we inform you about the most important aspects of data processing.

Contact us

If you contact us (e.g. by e-mail or telephone), the data you provide (e.g. e-mail address, name or telephone number) will be processed by us in order to handle and process your requests.

The legal bases for this data processing are pursuant to. Art 6 para 1 lit b DSGVO the processing for the performance of the contract or for the implementation of pre-contractual measures, which are carried out at your request, according to. Art 6 Abs 1 lit a DSGVO your consent or gem. Art 6 para 1 lit f DSGVO the protection of our legitimate interests.

Visiting our website and use of cookies

When using the website for information purposes, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server.

The legal basis for this data processing is pursuant to. Art 6 para 1 lit f DSGVO the protection of our legitimate interests in the functioning of the website.

When you visit our website, we process the following data, which is technically necessary for us to display our website to you and to ensure stability and security:

IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status/HTTP status code, amount of data transferred in each case, website from which the request came, browser, operating system and its interface, language and version of the browser software.

Our website uses cookies. These serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are placed on your computer and stored by your browser. They do not cause any damage on your computer.

Our website uses the following types of cookies, the scope and functionality of which are explained below:

Transient cookies are automatically deleted when you close the browser. These include in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

You can configure your browser setting according to your preferences and

E.g. refuse to accept third-party cookies or all cookies. Third-party cookies are cookies set by a third party, i.e. not by the actual website you are on. We would like to point out that by deactivating cookies you may not be able to use all functions of our website or parts of the website may not be displayed optimally.

Website user analysis – Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: .

This website uses Google Analytics with the extension “_anonymizeIp()”. This means that IP addresses are processed in abbreviated form, which means that it is not possible to relate them to a specific person. Insofar as the data collected about you has a personal reference, this is therefore immediately excluded and the personal data is thus immediately deleted.

We use Google Analytics to analyze and regularly improve the use of our website. The statistics obtained enable us to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, . The legal basis for the use of Google Analytics is Art. 6 para. 1 p. 1 lit. f GDPR.

Third Party Provider Information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User Terms: , Privacy Policy Overview: , as well as the privacy policy: .

This website also uses Google Analytics for cross-device analysis of visitor flows, which is performed via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under “My data”, “Personal data”.

Google Web Fonts

This site uses so-called web fonts provided by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”) for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.

For this purpose, the browser you are using must connect to Google’s servers. This gives Google knowledge that our website was accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. If your browser does not support web fonts, a standard font will be used by your computer.

Google LLC, headquartered in the USA, is certified for the us-European data protection agreement “Privacy Shield”, which ensures compliance with the level of data protection applicable in the EU.

You can find more information about Google Web Fonts at and in Google’s privacy policy:

Integration of Google Maps

On this website we use the offer of Google Maps. This allows us to show you interactive maps directly in the website and enables you to use the map function comfortably.

By visiting the website, Google receives the information that you have called up the corresponding sub-page of our website. In addition, the data mentioned under § 3 of this declaration will be transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data is directly assigned to your account. If you do not want the assignment with your profile at Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) for the provision of tailored advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.

For more information on the purpose and scope of data collection and its processing by the plug-in provider, please refer to the provider’s privacy policy. There you will also receive further information about your rights in this regard and setting options for protecting your privacy: . Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, .

Embedded Social Media Elements Privacy Policy

We incorporate elements of social media services on our website to display images, videos and text.
By visiting pages that display these elements, data is transmitted from your browser to the respective social media service and stored there. We do not have access to this data.
The following links will take you to the pages of the respective social media services where it is explained how they handle your data:


We use functions of the social media network Instagram of the company Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA on our website.

With Instagram content embedding features, we can display images and videos.

By calling up pages that use such functions, data (IP address, browser data, date, time, cookies) is transmitted to Instagram, stored and evaluated.

If you have an Instagram account and are logged in, this data will be associated with your personal account and the data stored in it.

The privacy policy, what information Instagram collects and how they use it can be found on .


Plugins of the video portal Vimeo of Vimeo, LLC, 555 West 18th Street, New York, New York 10011, USA are integrated on our website. Each time you visit a page that offers one or more Vimeo video clips, a direct connection is established between your browser and a Vimeo server in the USA. Information about your visit and your IP address will be stored there. Through interactions with the Vimeo plugins (e.g. clicking the start button), this information is also transmitted to Vimeo and stored there. You can find the privacy policy for Vimeo with more information about the collection and use of your data by Vimeo in the privacy policy of Vimeo.

If you have a Vimeo user account and do not want Vimeo to collect data about you through this website and link it to your membership data stored with Vimeo, you must log out of Vimeo before visiting this website.

In addition, Vimeo calls the Google Analytics tracker via an iFrame in which the video is called. This is Vimeo’s own tracking, to which we have no access. You can prevent tracking by Google Analytics by using the deactivation tools that Google offers for some Internet browsers. You can also prevent the collection of data generated by Google Analytics and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:

TLS encryption with https

We use https to transmit data tap-proof on the Internet (data protection through technology design Article 25 paragraph 1 DSGVO ). By using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the Internet, we can ensure the protection of confidential data. You can recognize the use of this data transmission protection by the small lock symbol at the top left of the browser and the use of the https scheme (instead of http) as part of our Internet address.

Your rights

Right to information pursuant to Art 15 GDPR: You have the right to request confirmation as to whether your data is being processed by us and to information about this data, as well as further information and a copy of the data.

Right to rectification according to Art 16 DSGVO: You have the right to request us to correct your inaccurate data or to complete incomplete data.

Right to deletion according to Art 17 GDPR: You have the right to request that we delete your data if certain reasons apply.

Right to restriction of processing according to. Art 18 DSGVO: You have the right to demand that we restrict processing if certain conditions are met.

Right to data portability according to. Art 20 GDPR: You have the right to receive your data and to transfer it to another controller, provided that certain conditions are met.

Right of objection acc. Art 21 DSGVO: You have the right to object on specific grounds to the processing of certain data. The objection may be raised in particular against processing for direct marketing.

You have the right to withdraw your consent at any time in accordance with the German Data Protection Act. Art 7 para 3 DSGVO with effect for the future.

Please contact us at any time to assert your rights.

If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in some way, you can complain to the supervisory authority. In Austria, the Data protection authority responsible.

Storage period

Unless specified in this privacy policy, your data will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations or evidentiary purposes in the event of liability issues.